Contact Us
Phone Us
If you are looking for contraception, abortion, pregnancy options counselling or other sexual health services, you can call us on 1800 696 784 (weekdays 9am – 5pm, excluding public holidays).
If we are unable to immediately answer your call, please leave us a message with:
- Your name
- Your contact number
- Your permission for us to leave a message on your phone
We will always try to return calls within 1-2 working days. We will be calling from a private (withheld) number, so please do not block any private number calls.
What if English isn’t my preferred language?
Please let us know if you need an interpreter and what language you would prefer. We will ask you to provide your phone number, in case we need to call you back. We work with accredited interpreters from TIS National, and preference female interpreters when available.
You can also call TIS National directly on 13 14 50, and request to be connected with us (1800 696 784).
What if I’m d/Deaf, hard of hearing or have a speech communication difficulty?
1800 My Options welcomes calls through the National Relay Service. Choose your access option (information here) and provide our number (1800 696 784) when asked by the relay officer. You can also call the NRS Helpdesk on 1800 555 660 or text 0416 001 350 for assistance.
Email Us
You can email [email protected] for information on contraception, abortion, pregnancy options counselling or other sexual health services.
You can also email us for any general questions, to request promotional materials or find out more about registering your service.
We will always try to return emails within 1-2 working days.
Enquire Online
You can also use the form below if you have an enquiry, and would like us to contact you.
Again, we will always try to contact you within 1-2 working days.
When you submit the online form your name and email information will be received by the team at 1800 My Options. Your personal information will be kept confidential and all online forms will be deleted every six months.
How did we do?
If you’ve used our services, we want to hear from you – give us your comments, feedback and suggestions.
What’s it like to call us?
Seeking sexual and reproductive health information can be a little daunting. Here’s a video explainer showing how quick, easy and friendly a call with the 1800 My Options team can be, and how we can help you find the services that you need.